Privacy Policy

Last Updated: March 05, 2025

Welcome to Our Friend! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [Your Website URL] or make a purchase from our online store, hosted on Shopify. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide you with a better shopping experience. This may include:

Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment details.
Browsing Data: We automatically collect data like your IP address, browser type, device information, pages visited, and time spent on our site via cookies and similar technologies.
Customer Preferences: Information you provide through reviews, surveys, or interactions with our customer service team.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders, including shipping and payment processing.
Communicate with you about your account, orders, or customer service inquiries.
Improve our website, products, and services based on your feedback and browsing behavior.
Send you marketing emails or promotions (you can opt out at any time).
Prevent fraud and ensure the security of our website.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

Service Providers: Third-party companies like Shopify (our hosting platform), payment processors (e.g., Stripe, PayPal), and shipping partners to help us operate Our Friend.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of our business assets.

4. Cookies and Tracking

We use cookies to enhance your experience, analyze site traffic, and serve personalized ads. You can manage your cookie preferences through your browser settings, though disabling them may affect site functionality.

5. Your Rights and Choices

Depending on your location, you may have rights to:

Access, update, or delete your personal information.
Opt out of marketing communications by clicking “unsubscribe” in emails or contacting us.
Request details about how your data is processed.

To exercise these rights, please contact us at [Your Email Address].

6. Data Security

We use Shopify’s secure platform and take reasonable measures (e.g., encryption, secure payment gateways) to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Children’s Privacy

Our Friend is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

9. International Data Transfers

As we operate through Shopify, your data may be transferred to and stored in countries outside your own (e.g., the United States). These locations may have different privacy laws, but we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date. Please review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us at:

Email: support@ourfriend.com

Thank you for trusting Our Friend with your information!